About Us
Processing Time
Your order will be processed within 1-2 business days after we receive it. During this time, we prepare your items and conduct quality checks to ensure everything is perfect for delivery.
Pre-Delivery Contact
Before delivery, our logistics partner will contact you by phone to:
- Confirm your delivery address
- Arrange a convenient delivery time
- Ensure someone will be available to receive the package
Important Information
Phone Contact Requirements
Please ensure your phone number is correct and accessible, as our delivery team will need to contact you before delivery.
Address Confirmation
Clear addresses: If your address is clear, we will attempt to call you once. If you don't answer, we will proceed with delivery to the provided address.
Unclear addresses: If your address needs clarification, we will call you once daily for up to 3 consecutive days to confirm the correct delivery location.